In many issues, there is not always a clear distinction between right and a wrong. In order to do the right thing, we always need to use good judgment to manage an issue or crisis.

Having built experience through various project management roles, I have developed the necessary tools through having an objective view, by avoiding making quick decisions.

I recall an experience where I felt under pressure from external clients, personnel from other departments, and members of my team to act and make a decision about missing a deadline or changing the time schedule in advance.
When faced with this pressurised situation, my first point of call was to speak with my manager.

By escalating my concern to my manager who I felt was the best person to assist me in making the right decision.

After a brief conversation with my manager, I gathered all necessary information to make an informed decision about moving the project deadline back to avoid failing in certain criteria.

Building and retaining a good reputation with this external client was critical not only to my career success within the organisation but also to a long standing relationship with this client.